Agile Dealing with Team and Customer

This article share some key points for project managers that are starting out on Agile projects. These key points are process knowledge and coaching, effective communication, work transparency, acceptance of change and continuous planning, encouragement of a self-managing team. He concludes that Agile processes usually succeed when a PM and team communicate with the client, who is seen as part of the core of project development. Remember to use the client as a key player who’s involved in guiding the team and shaping the project delivery.